This solution provides customers with a convenient way of stock trading simply using a short code – *5678#. It provides a faster way to trade stocks, check balance, check individual stock positions and check overall portfolio value.

Requirements

– A Customer must have a registered mobile number with Investment One Stockbroking
– A Customer opts in to use the service by simply creating a four (4) digit PIN
– Only one (1) customer number and one (1) CSCS number can be registered with a mobile number
– Only one CSCS account will be used in trading
– Customers will not be able to use the USSD code to cancel trades
– Customers must know at least three (3) valid characters of any active equity stock they would like to
trade

Opt In

Customers opt in to use the USSD code by selecting the Create/Reset PIN option after dialing the code *5678#.

This will require the customer to enter a valid stockbroking account number and a preferred four (4) digit PIN.

The phone number used must be linked to the same stockbroking customer number.

Stock Trading - *5678*4#

Customers can initiate a buy or sell by dialing the code *5678*4# directly and following the prompts.

With this menu, a customer can buy/sell stocks and manage their portfolio.

The phone number used in dialing the code should be the same used in creating a PIN

Processing

Trades are processed based on what the customer opted for when the stockbroking account was created.

Direct Market Access (DMA) customers will have their mandates sent to the NSE immediately the request is received during trading hours.

SMS and Email responses are sent for all trades received.

Limitations

The maximum quantity for a single mandate that can be traded using the USSD service is 100,000 units capped at N500,000.

Cancellation of Mandates is not available on USSD.

Stock Portfolio Summary

Customers can view their Total Portfolio Value and Portfolio Positions by dialing *5678*4# and following the prompts.

Charges

The following charges will apply for stockbroking transactions on the USSD service.

Buy/Sell Stocks – ₦20.00 per transaction
Check Portfolio Summary/Balance – ₦10.00 per transaction
Check last transaction – ₦10.00

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