INVESTMENT ONE ONLINE PRIVACY POLICY

 
 
 
 

Background

 
 
 
 

In providing our array of financial services to you our esteemed client, Investment One Financial Services Limited (“Investment One”) may obtain your personal information which enables us deliver our products to you through Service Excellence, which is one of the main canons of our business values.

As our esteemed client, we are committed to protecting the privacy of your personal data as confidential information at all times to the best of our abilities as much as we protect our own corporate information. We therefore set out our Privacy Policy (“Policy”) which should be read at all times in conjunction with the Terms and Conditions of use of our website: “investment-one.com”.

This Policy establishes the guidelines for accessing and usage of the Investment One website. It also details our mode of handling your personal information received through this website, in terms of the permitted purposes, and circumstances under which they may be shared with third parties.

Please note that Investment One, in this Privacy Policy refers to the Investment One Group and its subsidiaries.

 
 
 
 

COLLECTING AND USING INFORMATION

 
 
 
 

Personal Information We Collect Online:

 
 
 
 

During your visit to and use of our website, we obtain your Personal Information, which means personally identifiable information such as information you provide by completing our online forms, surveys, applications or other online fields including name, postal or email addresses, telephone, or mobile numbers, or account numbers. 

 
 
 
 

How We Use Personal Information

 
 
 
 

Investment One may use your Personal Information in any of the following ways:

  • Inform you about important information regarding the website, our products and services which you may be interested in, or in which you are already enrolled, changes to terms, conditions, and policies and/or other administrative information; as well as to respond to your inquiries and fulfill your requests;
  • Deliver marketing communications that we believe may be of interest to you, including but not limited to adverts or offers relevant to you;
  • We also do our best to personalise your experience on the website, which will enable you apply for products or services, such as opening an investment account or other financial products and evaluate your eligibility for such products or services;
  • We verify your identity and/or location in order to allow access to your accounts, conduct online transactions and to maintain measures aimed at preventing fraud and protecting the security of your account and Personal Information;
  • To entitle you to participate in surveys and other forms of market research, contests and similar promotions and to administer these activities.  Some of these activities have additional rules, which may contain additional information about how Personal Information is used and shared;
  • To allow you to use some website financial planning tools. Information that you enter into one of these planning tools may be stored for future access and use.   You have the option not to save the information;   
  • To consolidate your financial account information at one online location; understand what product or service may be of interest to you; and present you with offers;
  • For business purposes, including data analysis, audits, developing and improving products and services, enhancing the website, identifying usage trends and determining the effectiveness of promotional campaigns;
  • For risk control, fraud detection and prevention, to comply with laws and regulations, and to comply with other legal process and law enforcement requirements;
  • To allow you to utilize features within our website by granting us access to information from your device.
 
 
 
 

How Personal Information Is Shared/Disclosed

 
 
 
 

Investment One will not disclose your Personal Information to anyone outside the Investment One Group without your permission unless:

  • We are compelled by law, regulatory authority or a court order to do so.
  • We are satisfied that it is in the interest of the public to do so
  • We are convinced that it is necessary to protect our rights and interests
  • We are convinced it is in your interest to do so
 
 
 
 

OTHER INFORMATION WE COLLECT ONLINE

 
 
 
 

Other Information is any information other than Personal Information that does not reveal your specific identity or does not directly relate to an individual, such as browser information, information collected through cookies, pixel tags and other technologies, demographic information, other information provided by you such as your date of birth or household income, and aggregated and de-identified data. 

 
 
 
 

How We Collect and Use Other Information

 
 
 
 

Investment One and its third-party service providers may collect and use Other Information in various ways, including:

  • IP Address:  We use IP Addresses for purposes such as calculating website usage levels, helping diagnose server problems, to personalize/tailor your experience while engaging with us online and offline, for compliance and security purposes, for advertising, and administering the website. Your IP Address is a number that is automatically assigned to the device that you are using by your Internet Service Provider (ISP).  An IP Address is identified and logged automatically in our server log files whenever a user visits the website, along with the time of the visit and the page(s) that were visited.  Collecting IP Addresses is standard practice on the internet and is done automatically by many web sites.
  • Your browser or device:  Certain information is collected by most browsers and/or through your device, such as your Media Access Control (MAC) address, device type, screen resolution, operating system version and internet browser type and version. Investment One uses this information to ensure it website functions properly, for fraud detection and prevention, and security purposes.
  • Using cookies:  Cookies are pieces of information stored directly on the device you are using.  Cookies allow us to collect information such as browser type, time spent on our website, pages visited, language preferences, and your relationship with us.  Cookies we use do not contain or capture unencrypted Personal Information. We use the information for security purposes, to facilitate navigation, to display information more effectively, to personalize/tailor your experience while engaging with us, and to recognize your device to allow your use of our online products and services. We collect statistical information about the usage of the website in order to continually improve the design and functionality, to monitor responses to our advertisements and content, to understand how account holders and visitors use the website and to assist us with resolving questions regarding the website.  We also utilize cookies for advertising purposes. You can refuse to accept these cookies and most devices and browsers offer their own privacy settings for cookies.  You will need to manage your cookie settings for each device and browser you use. However, if you do not accept these cookies, you may experience some inconvenience in your use of the website and some online products and services.  
  • Pixel tags, web beacons, and clear GIFs: These may be used in connection with some website pages, downloadable mobile applications and HTML-formatted email messages to measure the effectiveness of our communications, the success of our marketing campaigns, to compile statistics about usage and response rates, to personalize/tailor your experience while engaging with us online and offline, for fraud detection and prevention, for security purposes, for advertising and to assist us in resolving account holders’ questions regarding use of our website.
  •  Flash objects: As part of our solutions for online authentication, we use Flash objects (sometimes referred to as “Local Shared Objects”) to help us recognise you and your device when you come back to the website. For our pages running Adobe® Flash® content (demos and tutorials with moving content), we use Flash objects to determine your browser type and version of Adobe Flash in order for you to view the content.  We do not use Flash objects for any online behavioral advertising purpose.  Deleting cookies does not delete Flash objects.
  • Aggregated and De-Identified Data:  Aggregated and De-identified Data is data that we may create or compile from various sources, including but not limited to accounts and transactions. This information, which does not identify individual account holders, may be used for our business purposes, which may include offering products or services, research, marketing or analysing market trends, and other purposes consistent with applicable laws.
 
 
 
 

ADDITIONAL INFORMATION

 
 
 
 

Third-party widgets – we may allow certain widgets (e.g., social share buttons) on our website that enable users to easily share information on another platform, such as a social media platform. The third parties that own these widgets may have access to information about your browsing on pages of our website where these widgets are placed.  

 
 
 
 

How We tailor Adverts:

 
 
 
 

Relationship-based Advertising

In order to help make our advertising informative and useful, we may use information about your relationship with us (such as types of accounts, transactional information or location) to help determine which advertisements or offers to present to you.

 
 
 
 

Online Behavioral Advertising

 
 
 
 

Investment One and or its advertising service providers may use certain information about your activities on our Sites, such as pages visited and search keywords entered to help determine which of our advertisements or offers may be of interest to you. We limit access and collection of information for specific purposes by advertising service providers. We may use this online information for online and offline advertising.

 
 
 
 

Advertising on third-party sites and mobile apps

 
 
 
 

Investment One engages advertising companies to advertise our products and services on sites and mobile apps not affiliated with us. We may use Aggregated and De-identified Data and information provided by you to these third-party sites and mobile apps to select which of our advertisements or offers may appeal to you, display them to you and monitor your responses. Third-party sites and mobile apps are not subject to Investment One Privacy Notices. Please visit the individual sites and mobile apps for additional information on their data and privacy practices and opt-out policies.    

 
 
 
 

Mobile Applications

 
 
 
 

Investment One’s Mobile Applications allows you to access your account balances and holdings, make deposits for investment purposes directly into your account or third party account with Investment One on your mobile device. This Notice applies to any Personal Information or Other Information that we may collect through the Applications.

 
 
 
 

Linking to other sites

 
 
 
 

We may provide links to third-party sites, such as credit bureaus, service providers or merchants. If you follow links to sites not affiliated or controlled by Investment One, you should review their privacy and security policies and other terms and conditions, as they may be different from those of our website. Investment One does not guarantee and is not responsible for the privacy or security of these sites, including the accuracy, completeness or reliability of their information.

 
 
 
 

Social media sites

 
 
 
 

Investment One provides experiences on social media platforms including, but not limited to, Facebook®, Twitter®, YouTube® and LinkedIn® that enable online sharing and collaboration among users who have registered to use them. Any content you post on official Investment One managed social media pages, such as pictures, information, opinions or any Personal Information that you make available to other participants on these social platforms, is subject to the Terms of Use and Privacy Policies of those respective platforms. Please refer to them to better understand your rights and obligations with regard to such content.

 
 
 
 

Security

 
 
 
 

To protect Personal Information from unauthorized access and use, we use security measures that comply with applicable federal and state laws. These measures may include device safeguards and secured files and buildings as well as oversight of our third-party service providers to ensure information remains confidential and secure.   

 
 
 
 

Making sure information is accurate

 
 
 
 

Keeping your account information accurate and up to date is very important. If your account information is incomplete, inaccurate or not current, please use the Contact Us option on our website, or call or write to us at the telephone numbers or appropriate address for changes listed on your account statements, records, online or other account materials.  You can also speak to a customer representative at an any of our branches, your Financial Advisor or account manager.

 
 
 
 

Protecting children’s privacy online

 
 
 
 

Investment One website is not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide Personal Information through the Site. We do not knowingly collect information from children under 13 without parental consent. 

 
 
 
 

Protecting individual health information

 
 
 
 

To the extent that we receive, maintain or process an individual’s protected health information, Investment One may disclose that information as authorized by and in accordance with applicable federal and/or state law.

 
 
 
 

Updates to this Privacy Notice

 
 
 
 

Investment One reserves the right to make amendments to this Privacy Policy from time to time to reflect changes to our practices concerning the use of your personal information. Any changes to this Notice will become effective when we post the revised Notice on the website. Unless otherwise stated, the current version supersedes and replaces all previous versions. Your use of the website following these changes means that you accept the revised Notice.

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Ezekiel Oluyori

Managing Director, Investment one Stockbrokers Int’l

Mr. Oluyori oversees the stockbroking business of the company.

He is a Fellow member of the Chartered Institute of Stockbrokers (CIS).

He started his career as an Audit Trainee with Ibrahim Yusuf & Co a firm of Chartered Accountant and Financial Consultant. He has a stint at Criss Cross Organization as an Administrative Officer. He joined National Orthopaedic Hospital Management Board as an Administrative Officer. He joined CSL Stockbrokers Limited and later joined INVESTMENT ONE Financial Services Limited (then GTB Asset Management Limited). He holds a Bachelor of Science Degree in Business Administration from University of Ilorin and an MBA from Bayero University Kano.

Tope Omojokun

Managing Director, Investment One Funds Management

Mrs. Omojokun oversees the mutual funds and retail investment business of the company. She is a seasoned professional with over 14 years’ experience across Commercial and Corporate Banking, Wealth and Investment Management. She joined the Investment One Group from Asset and Resource Management Company Limited (ARM). Before joining ARM, she worked with E.oN (UK) Limited as a Credit specialist and Intercontinental Bank Plc as a Treasury officer.

She holds a Bachelor’s Degree in Economics from the Obafemi Awolowo University, Ile-Ife, MA (Management) from the University of Nottingham and a Financial Planning certificate from Florida State University (Academic & Professional Program Services).

Ademola Aofolaju

Managing Director, Investment One Capital Management

Ademola currently serves as the Managing Director, Capital Management at Investment One Financial Services Limited.

He holds a Bachelor’s Degree in Economics from the Obafemi Awolowo University, Ile-Ife. His industry experience, spanning over 16 years, cuts across Commercial and Corporate Banking, Corporate Finance and Investment Management.

Ademola joined the Investment One Group from Kakawa Asset Management Limited (KAML). At KAML, he was Head, Investment Management & Client Counsel, where he provided strategic direction for the company’s investment and business development initiatives. Before joining KAML, he worked with BGL Asset Management Limited, where he was Head of the Specialty Asset Management Desk. He pioneered the organization’s Real Estate initiatives, with the development of BGL’s private real estate fund and coordinated BGL’s Philanthropy Advisory and Endowment Services.

Kemi Abili

Managing Director, Private Banking and Trust

Kemi is a pioneer staff of Investment One Financial Services Group who has at various times, held Leadership roles in Customer Experience Management, Relationship Management, Sales (High Net Worth Individuals), Retail Business Development and Trusteeship. She has attended several leadership and performance enhancement courses obtaining a vast array of skills, cutting across Customer Service and Business Development. Kemi has vast experience from telecommunications industry having started her career with Multi-Links Telecomm Nigeria Limited, and also Econet Wireless Nigeria (now Airtel) as pioneer staff. She currently oversees the Group Private Banking Division. Kemi has a B.Sc. in Political Science and a Diploma in Law, both from the Ogun State ( Olabisi Onabanjo University, Ogun State)

Ore Sofekun

Managing Director, Investment One Vencap

Ms. Sofekun oversees the Venture Capital and Private Equity Business.

She worked as a Management Consultant with Diamond Management and Technology Consultants, Chicago, IL, USA and upon returning to Nigeria was the Chief Operating Officer for Cardinal Stone Partners; a position she held until she joined Investment One.

She holds a Bachelor of Science Degree in Chemical Engineering (First Class Honours). She also holds Masters and Doctorate degrees in Chemical Engineering from Iowa State University, Ames, IA, USA and an MBA from The Wharton School of the University of Pennsylvania, PA, USA.

Gbemi Adelekan

Group Chief Operating Officer

Gbemi oversees the group corporate functions.

She has worked for several companies including the British Broadcasting Corporation, Guaranty Trust Bank and Chapel Hill Denham Management. Gbemi oversaw the group financial control and was responsible for the groups’ treasury activities at FBN Capital Limited from where she joined Investment One Financial Services Limited.

Gbemi holds a Master’s degree in Finance and Accounting. She is a member of the Chartered Institute of Global Management Accountants, a fellow of the Chartered Institute of Management Accountants England & Wales and the Institute of Chartered Accountants Nigeria.

Azubuike Okonkwo

Group Director/Managing Director, Investment One Pension Managers

Azubuike oversees the Pensions Administration business of Investment One Pension Managers Limited.

He holds a Bachelor of Science degree in Mechanical Engineering (First Class Honours) and also holds an Executive MBA from IESE Business School, Barcelona, Spain. He has attended several local and international trainings, seminars and workshops.

He started his career as an Audit and Business Advisory Services Trainee at Price Waterhouse Coopers. He thereafter joined Guaranty Trust Bank Plc, where he worked in several departments of the Bank including Financial Control and Relationship Management departments and rose to become Group Head, Financial Control and he later became Group Head, Retail, Lagos Island. He resigned from the Bank and joined INVESTMENT ONE Financial Services Limited.

Nicholas Nyamali

Group Managing Director/CEO

Nicholas coordinates new business development and oversees group investment strategy as GMD/CEO.

He holds two Masters’ Degrees in Law and Economics as well as an MBA from the London Business School. He is a Fellow of the Institute of Chartered Secretaries and Administrators, UK and a member of the Institute of Securities & Investment, UK.

Nicholas started his career as a Barrister & Solicitor with Haruna & Co. He then worked with Coopers & Lybrand (now PriceWaterhouseCoopers) before joining GTBank Plc, working at various times in the legal, corporate banking and corporate finance teams. He thereafter worked with Barclays Capital, London and Mckinsey & Co, London before returning to Nigeria to set up Investment One Financial Services Limited (then GTB Asset Management Limited, a former subsidiary of Guaranty Trust Bank Plc.).

Gbemi Adelekan

Mrs. Adelekan oversees the Company’s corporate functions. In the course of her career she worked with the British Broadcasting Corporation, GTBank and Chapel Hill Denham Management. Mrs. Adelekan until 2015 administered the financial control and treasury functions at FBN Capital Limited, after which she joined Investment One Financial Services Limited as Group Chief Operating Officer (GCOO).

She holds a Master’s degree in Finance and Accounting. She is a member of the Chartered Institute of Global Management Accountants, a fellow of the Chartered Institute of Management Accountants England & Wales and the Institute of Chartered Accountants Nigeria.

Azubuike Okonkwo

Azubuike Okonkwo is the Managing Director of Investment One Pension Managers, a subsidiary of Investment One Financial Services Limited.

He obtained a Bachelor of Science degree in Mechanical Engineering (First Class Honours) and also holds an Executive MBA from IESE Business School, Barcelona, Spain. He has attended several local and international trainings, seminars and workshops.

He started his career as an Audit and Business Advisory Services Trainee at Price Waterhouse Coopers. He thereafter joined Guaranty Trust Bank Plc, where he worked in several departments of the Bank including Financial Control and Relationship Management departments. He rose to become Group Head of the Financial Control Unit and subsequently Group Head of Retail Unit Lagos Island. He resigned from the Bank and joined Investment One Financial Services Limited.

Tokunbo Talabi

Mr. Tokunbo Talabi is the President/Chief Executive Officer of Superflux Group of companies (a security printing company) and several other companies. He studied at the Obafemi Awolowo University where he obtained a B. Sc in Medical Rehabilitation. He also holds an MBA from the University of Lagos.

He joined Guaranty Trust Bank Plc as a pioneer staff in 1990. At GTBank, Mr. Talabi served in various capacities from Deputy Manager, Corporate Support Services to Senior Manager, Corporate Banking and later as Group Head, Retail Delivery where he was responsible for the management of all branch operations and administration nationwide for the bank. He left the banking industry in 1998 to establish Superflux International Limited, the foremost security printing firm in Nigeria. He has proven ability to develop and strengthen management teams while maximizing business profitability and efficiency.

Obinna Nwosu

Mr. Obinna Nwosu, until April 2017 was the Group Deputy Managing Director of Access Bank Plc. during which period he directed the banks’s Technology Initiatives; Branch Services/Retail Operations; as well as Mobile Channel Services. Prior to joining Access Bank, Mr. Nwosu held very senior positions with Guaranty Trust Bank Plc. over a period of 8 years.

He obtained a Bachelor of Science degree in Accountancy (Hons) and an MBA from University of Nigeria. His banking experience spans operations, general resource management, credit, and marketing. His wealth of experience has over time earned him appointments on the board of various companies.

Joke Chukwumah

Mrs. Joke Chukwumah is the Managing Director of Lucent Limited ( A Trading Company) and School Director of Children’s International School, Lekki. She is also a member of Board of Directors of several other companies.

She holds a Bachelor of Arts degree in Economics (Hons) from Kingston Polytechnic, Kingston, Surrey, England and a Master of Science in International Economics & Banking from University of Wales, Cardiff. Her career exposure spans Continental Merchant Bank, Chartered Bank and Guaranty Trust Bank Plc from where she left to set up Lucent Limited. Her work experience covers credit, marketing, consumer & corporate banking.

Nicholas Nyamali

Group Managing Director

Nicholas Nyamali is the Group Managing Director of Investment One Financial Services Limited. He holds two Masters’ Degrees in Law and Economics as well as an MBA from the London Business School.

He is a Fellow of the Institute of Chartered Secretaries and Administrators, UK and a member of the Institute of Securities & Investment, UK. Nicholas started his career as a Barrister & Solicitor with Haruna & Co. He then worked with Coopers & Lybrand (now PricewaterhouseCoopers) before joining GTBank Plc, working at various times in the legal, corporate banking and corporate finance teams. He thereafter worked with Barclays Capital, London and Mckinsey & Co, London before returning to Nigeria to set up Investment One Financial Services Limited (then GTB Asset Management Limited, a former subsidiary of Guaranty Trust Bank Plc.).

Egbert Imomoh

Chairman

Egbert Imomoh is former Chairman of both Afren Energy Resources Nigeria Limited and Guaranty Trust Bank Plc.

He trained as a Mechanical and Petroleum Engineer. He possesses over three decades’ experience with the Shell Group of Companies. He was until recently President of the Society of Petroleum Engineers (SPE) worldwide after serving on its board as its Regional Director for Africa.